_edited.png){kind=small}
_edited.png)
FREQUENTLY ASKED QUESTIONS
WHAT ARE THE PAYMENT OPTIONS? We accept most worldwide payment methods; VISA, MasterCard, and most major credit cards. For those with region-specific credit cards, we also offer payment via PayPal, so all your payments are handled swiftly and securely!
DO WE SELL GIFTCARDS? We sell gift cards, they can be located by searching in the search bar. They are adjustable from £50 to £200, and they give you or a gift-receiver an extra £50 to spend. Great!
WHAT IS THE RETURN POLICY? We will require a swift return of the item in acceptable conditions for a refund to be processed.
HOW DO WE SHIP? Shipping in Europe should be very swift once the order has been processed and the tracking number released. If there are any issues do not hesitate to e-mail or contact us.
DO I NEED TO PAY CUSTOMS & IMPORT FEES? Duties & Taxes are not applicable for any UK orders. If you are ordering to Europe, US or ROW, your order may be subject to additional duties & tax charges.
WHERE ARE MY CALIBRE REWARDS? You'll earn Calibre Points on every purchase. These will be redeemable on future purchases and stored in your MY CALIBRE page.